Return your order
Cancellation of your online order is possible within 14 days after shipment of the order. (You have 14 days to cancel and then 14 days to return it, so together more than 30 days) You will find the shipping date on the delivered invoice and receipt. Within this period you may view and/or try on the article, unless otherwise stated. Only possible with unused items.
Our return procedure:
1. Returning your purchase is at your own expense. Returning it to one of our stores is free of charge!
2. Please also use the returnform to return your order. Then we will be able to process your return the quickest. The article must be unused at all times and packed in the original packaging with an attached price tag or sticker. The fitting of clothing or wetsuit is not seen as use, pumping up a kite and sailing with it for a day, but...
3. You can drop off the return package at the post office.
Return address: Eurofuncenter - Strandweg 29 - 2761 DM - Zevenhuizen
We are not responsible for filling in incorrect name and address details (Name, address, place of residence) so that orders can be delivered correctly.
Eurofuncenter reserves the right to refuse returned products or to credit only part of the amount already paid when the product is damaged through your fault. If a product is returned that, in the opinion of Eurofuncencenter, is damaged due to an act or omission by you or is otherwise at your risk, Eurofuncenter will notify you in writing (via letter or e-mail).
When the return has been received in good condition, the amount will be credited to the account you have paid within 7 working days.
Returning clothing items purchased in the SALE!
PLEASE NOTE: We have changed the rules for returns for online Clothing SALE purchases! Returns may also only be calculated by us € 7.50 per article for handling costs. Returning items to one of the stores is free of charge and no handlings fees will be charged.
Send your order back and order the new product on our website. Exchange in one of the shops is of course no problem.
Delivery in one of our stores
>You can also drop it off at one of our branches. If you exercise your right of withdrawal, the product with all delivered accessories and - if reasonably possible - in its original condition and packaging must be returned to us. After receiving the product, we will refund the amount due within 14 days.
Download the returnform